Terms Of Use

3B TRAVEL TURIZM – 9562

Last Updated: 25.04.2026

These Terms of Use regulate the conditions regarding the use of the Voyest website. Every user who visits or uses the website declares that they have read, understood, and accepted these Terms of Use.

The Voyest website has been prepared to provide information about private transportation, transfer, hourly chauffeur vehicle rental, and corporate transportation solutions offered under the Voyest brand.

1. Parties

This website is managed by the following operator acting on behalf of the Voyest brand.

Brand: Voyest
Operating Company: Ertur Turizm Taşımacılık Servis Ajans ve Tic. Ltd. Şti.
Website: www.voyest.com
Email: [email protected]
Address: Kemankeş Karamustafa Paşa Mahallesi, Necatibey Caddesi No:56 Beyoğlu / İstanbul
Tax Office: Beyoğlu
Tax No: 3740037332
MERSIS No: 0374003733200013
KEP Address: [email protected]

Hereinafter referred to as “Voyest”.

2. Scope of the Terms of Use

These Terms of Use cover the provisions regarding users visiting the Voyest website, reviewing the content on the website, using contact forms, and accessing the information provided through the website.

This text does not, on its own, regulate all details regarding ride requests, payment transactions, cancellation terms, no-show rules, card storage, refunds, pre-authorizations, or user account usage through the Voyest mobile application.

For mobile application, reservation, payment, cancellation, and ride processes, the relevant agreements, policies, and in-app information texts published separately shall apply.

3. Purpose of the Website

The Voyest website has been prepared to inform users about Voyest’s services, service areas, brand structure, legal service infrastructure, contact information, and digital transportation solutions.

The information on the website is for general informational purposes. Voyest reserves the right to update, modify, remove, or rearrange the information on the website.

4. Service Information

Voyest aims to provide digital services for various transportation needs such as airport transfers, private city transfers, intercity transfers, hourly chauffeur vehicle rental, and corporate transportation solutions.

Service descriptions on the website do not mean that the relevant service will definitely be available in every city, every region, or at all times.

The provision of services depends on the active service area, driver and vehicle availability, operational conditions, payment processes, legal requirements, and system evaluations.

Voyest reserves the right to change, expand, limit, or temporarily suspend service areas, service scope, and service conditions without prior notice.

5. Reservation and Request Processes

Users who wish to benefit from Voyest services may create a ride request through the mobile application or digital channels provided by Voyest, depending on the relevant service flow.

Creating a ride request may not mean that the service has been finalized. The realization of the service depends on the availability of suitable drivers, vehicles, regions, time, payment, and operational conditions.

Reservation, payment, cancellation, no-show, waiting time, refund, pre-authorization, and similar processes are regulated under separately published user agreements, in-app information, policy texts, and relevant service terms.

6. User Obligations

Users agree to comply with the following rules while using the website:

Use the website in accordance with the law, good faith, and its intended purpose,
Enter accurate, up-to-date, and personally owned information into the forms on the website,
Not share misleading, incomplete, or false information,
Not perform actions that may disrupt the security, integrity, or operation of the website,
Not attempt unauthorized access to the website,
Not engage in behavior that may harm Voyest, other users, or third parties,
Not copy, reproduce, distribute, or use the content on the website for commercial purposes without permission.

Voyest reserves the right to take necessary technical, administrative, and legal measures if it detects any use contrary to these rules.

7. Intellectual Property Rights

All trademarks, logos, domain names, designs, texts, visuals, icons, software, page layouts, graphics, videos, content, and all other elements on the Voyest website belong to Voyest or the relevant rights holders.

These contents may not be copied, reproduced, published, distributed, modified, or used for commercial purposes without Voyest’s written permission.

Use of the website does not grant the user any intellectual property rights over the Voyest brand or website content.

8. Third-Party Links

The Voyest website may contain links that redirect users to third-party websites, applications, payment institutions, map services, social media platforms, or other service providers.

These links may be provided for user convenience. Voyest is not responsible for the content, privacy practices, security policies, or services of third-party websites.

Users should review the terms of use and privacy policies of the relevant third-party platforms before using them.

9. Accuracy and Currency of Information

Voyest makes reasonable efforts to ensure that the information on the website is accurate, up-to-date, and understandable. However, the information on the website may change over time.

Service scope, pricing, service areas, operational conditions, campaigns, vehicle options, application features, and similar information may be updated.

Voyest does not guarantee that the information on the website will be uninterrupted, error-free, or always up to date.

10. Limitation of Liability

Voyest cannot be held responsible for any direct or indirect damages arising from the use or inability to use the website, technical failures, connection problems, third-party service providers, user devices, or internet infrastructure.

The information provided on the website is intended to provide general information to users. Before taking any action based on the information on the website, users should review the relevant service terms, in-app information, and agreement texts.

11. Personal Data and Privacy

Voyest processes personal data obtained during website use in accordance with applicable personal data protection legislation.

For detailed information about the purposes of processing personal data, legal grounds, parties with whom data may be shared, and user rights, the Privacy Notice and Cookie Policy should be reviewed.

12. Website Interruptions

Voyest makes reasonable efforts to ensure that the website operates continuously and without errors. However, access to the website may be temporarily interrupted due to maintenance work, technical failures, cyberattacks, infrastructure problems, internet outages, third-party service provider issues, or force majeure events.

Voyest is not responsible for damages that may arise due to the temporary unavailability of the website.

13. Changes to the Terms of Use

Voyest reserves the right to update, change, or rearrange these Terms of Use at any time.

The current Terms of Use become effective as of the date they are published on the website. Continued use of the website by users means that they accept the current terms.

14. Governing Law and Jurisdiction

These Terms of Use are subject to the laws of the Republic of Türkiye.

In disputes that may arise from these Terms of Use, without prejudice to consumers’ application rights arising from the relevant legislation, the competent courts and enforcement offices shall be determined in accordance with Turkish law.

15. Contact

You may contact us regarding the Terms of Use or website usage.

Voyest
Email: [email protected]
Website: www.voyest.com
Address: Kemankeş Karamustafa Paşa Mahallesi, Necatibey Caddesi No:56 Beyoğlu / İstanbul
KEP: [email protected]